Data Protection

Ligaibc Privacy Policy — Malaysia User Data Protection

Your privacy is our priority. This Privacy Policy transparently explains how ligaibc collects, uses, stores, and protects your personal information when you use our platform.

Updated: 1 January 2026

Ligaibc's commitment to Your Privacy

Six core principles that underpin how we manage your personal data

Advanced Encryption

All your personal and financial data is transmitted using 256-bit SSL/TLS encryption protocols. This ensures your sensitive information cannot be intercepted while in transit between your device and our servers.

No Data Sales to Third Parties

Ligaibc does not sell, rent, or disclose your personal data to any third party for marketing purposes without your consent. Your data belongs to you — it is not our business commodity.

Data Controls in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time. Data-related requests can be submitted directly to our privacy team.

Secure Data Storage

Your data is stored on servers protected by multiple layers of physical and digital security. Access to user data is granted only to staff who require it and is subject to strict access controls.

Clear Data Retention Policy

Your personal data is retained only for as long as necessary for the stated purposes or in accordance with legal requirements. After that period, data will be securely deleted or anonymised.

Immediate Breach Notification

In the event of any security incident affecting user data, ligaibc is committed to notifying affected users within the stipulated timeframe and taking immediate remedial action.

Key Summary: This Privacy Policy explains how ligaibc manages your personal information. We collect only the data that is necessary, use it to improve your experience, and never sell it to external parties without your consent. By using the ligaibc platform, you agree to the terms set out in this Privacy Policy.

1 Introduction

Ligaibc ("us", "Platform") values the trust you place in us when you register and use our services. This Privacy Policy is crafted to ensure you fully understand how we handle your personal information — from the way it is collected to how it is stored and deleted.

This document applies to all users accessing ligaibc through our official website or mobile app. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for further assistance.

We comply with applicable data protection requirements and continuously strive to align our privacy practices with the best international standards. This policy will be updated from time to time, and any material changes will be communicated to you via in-platform notifications or your registered email.

2 Data We Collect

We collect only the information necessary to provide a safe, seamless, and responsible service. The types of data collected are as follows:

2.1 Information You Provide Directly

  • Full name, date of birth, identity card or passport number
  • Email address and mobile phone number
  • Current residential address
  • Bank account or e-wallet details for deposit and withdrawal purposes
  • Identity verification documents (KYC) such as copies of your ID card and proof of address

2.2 Information Collected Automatically

  • IP address, device type, operating system, and browser version
  • In-platform activity log data including games played, session duration, and transaction history
  • General location information based on IP address
  • Mobile app usage data including app version and error logs

2.3 Information from Third Parties

In certain cases, we may receive additional information from payment service providers, identity verification agencies, or fraud prevention service providers to ensure the security of your transactions and the validity of your account.

Data Type Primary Purpose Retention Period
Identity Information Account verification & KYC compliance Duration of active account + 5 years
Financial Data Deposit & withdrawal processing Duration of active account + 7 years
Activity Log Security & service improvements 12 rolling months
Device & IP Data Fraud prevention & security 90 days
Session Cookies Platform functionality & user preferences Until logout / session expiry

3 How We Use Your Data

Collected data is used solely for legitimate purposes directly related to the provision of ligaibc services. This includes:

  • Account management: Registering, verifying, and maintaining your user account
  • Transaction processing: Securely processing deposits, withdrawals, and all other financial transactions
  • Legal compliance: Fulfilling KYC obligations, anti-money laundering (AML) compliance, and applicable reporting requirements
  • Platform security: Detecting and preventing fraud, multi-account usage, and other suspicious activities
  • Customer support: Responding to inquiries, resolving complaints, and providing technical support
  • Service improvement: Analyzing usage patterns to improve platform performance and user experience
  • Marketing communications: Sending relevant promotional information — only if you have consented to receive it
  • Responsible gaming: Monitoring gameplay patterns to identify users who may require support

Data Minimization Principle: ligaibc only collects data that is strictly necessary for the stated purposes. We do not collect information that is excessive or irrelevant to the provision of our services.

4 Sharing Information with Third Parties

We do not sell or rent your personal data to any third party. However, there are limited situations where we share necessary information with the following parties:

4.1 Trusted Service Providers

We work with trusted third-party service providers such as payment processors, identity verification providers, and cloud infrastructure providers. These parties receive only the data required for their function and are bound by strict confidentiality agreements.

4.2 Legal Requirements

Ligaibc will disclose user information to the relevant authorities when required by law, court order, or regulatory obligation. This includes investigations related to fraud, money laundering, or other financial crimes.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user data may be transferred as part of that transaction. We will notify users in advance and ensure the receiving party adheres to equivalent privacy standards.

Important to know: ligaibc never shares your personal data with advertisers, data brokers, or third-party marketing companies without your explicit consent. If you receive a communication claiming to be from ligaibc that appears suspicious, please contact our support team immediately.

5 Cookies & Tracking Technologies

The ligaibc platform uses cookies and similar tracking technologies to ensure smooth platform functionality and to enhance the user experience. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how users interact with the platform to help us identify and resolve performance issues.
  • Preference Cookies: Saving your preferences such as language, currency, and other display settings.
  • Analytics Cookies: Helping us understand platform usage patterns in aggregate for continuous improvement purposes.

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect platform functionality. Continued use of the ligaibc platform after a cookie notification is considered your consent to the stated use of cookies.

6 Data Security

Protecting your personal data is a responsibility we take seriously. ligaibc implements a range of technical and organizational security measures to safeguard your information against unauthorized access, disclosure, modification, or destruction.

  • 256-bit SSL/TLS encryption for all data transmissions
  • Encryption of sensitive data stored in the database
  • Role-based access control (RBAC) for internal staff
  • Regular security audits and penetration testing by independent third parties
  • Two-factor authentication (2FA) for user account access
  • 24/7 system monitoring to detect unusual activity
  • A comprehensive incident response plan that is regularly tested

While we take all reasonable precautions, no security system can be guaranteed 100% safe. You also play an important role by keeping your password confidential and not sharing your login credentials with anyone.

7 Data Retention & Deletion

Ligaibc retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations. Once data is no longer needed, it will be securely deleted or anonymised so that it can no longer be linked to you.

For active accounts, data is retained for as long as the account remains active. For closed accounts, financial and identity data is retained in accordance with applicable legal compliance requirements before being permanently deleted. Activity logs and session data are kept for a shorter period in line with operational and security needs.

8 Your Rights as a User

As a ligaibc platform user, you have the following rights regarding your personal data:

Right of Access — Request a copy of your personal data
Right to Rectification — Correct inaccurate data
Right to Erasure — Request deletion of your data
Right to Restriction — Limit the processing of your data
Right to Portability — Receive your data in a machine-readable format
Right to Object — Object to processing for direct marketing

To exercise any of the above rights, please contact our privacy team via live chat or our support email. We will process your request within a reasonable timeframe, subject to identity verification requirements to protect your account.

9 Children's Privacy

The ligaibc platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. Should we discover that a child's data has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account.

If you believe a minor has registered an account on our platform, please notify us immediately through our support channels so that appropriate action can be taken without delay.

10 Amendments to the Privacy Policy

Ligaibc reserves the right to update or amend this Privacy Policy at any time. Any amendments will take effect upon publication of the updated version on our official website. The effective date will be updated at the top of this document.

For material and significant changes, we will endeavour to notify you via in-platform notifications or your registered email at least seven days before the changes take effect. Continued use of the ligaibc platform after the effective date constitutes your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you do not agree with any changes made, you have the right to close your account and discontinue use of the platform.

11 Contact Our Privacy Team

If you have any questions, concerns, or wish to exercise your data rights, the ligaibc privacy team is ready to assist through the following channels:

  • Live Chat: Available 24/7 on the ligaibc platform — the fastest way to get help
  • Privacy Email: [email protected]
  • FAQ: Visit page FAQ us for answers to frequently asked questions
  • Full Terms: Read also Terms and Conditions us for more information on platform usage

We are committed to responding to every privacy enquiry thoroughly and within a reasonable timeframe. Your trust is the foundation of our relationship, and we will not take lightly any concern you share with us.

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Your Data Is Safe. Join ligaibc with Confidence.

With high-level encryption, a transparent privacy policy, and data controls in your own hands — ligaibc is a platform you can fully trust for the best online gaming experience in Malaysia.

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